At Safenet Antivirus Consultancy
, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when interacting with our services.
- Technical Data: Information related to your device and usage, such as IP addresses, browser type, operating system, and usage patterns while visiting our website or using our services.
- Service Data: Details about the issues you report, diagnostic information, and the services you request from us.
- Payment Information: When you purchase services from us, we collect billing and payment details through secure third-party payment processors.
2. How We Use Your Information
The information we collect is used for:
- Providing Services: To diagnose and resolve computer issues, including virus removal and technical support.
- Customer Support: To respond to inquiries, troubleshoot issues, and offer personalized support.
- Improvements: To improve our services, website functionality, and user experience.
- Billing and Transactions: To process payments for the services you purchase.
- Security: To protect your data and prevent unauthorized access or malicious activity.
3. Sharing Your Information
We respect your privacy and will never sell or share your personal information with third parties, except under the following circumstances:
- Service Providers: We may share your information with trusted partners who help us provide services, such as payment processors or IT service providers, under strict confidentiality agreements.
-Legal Compliance: We may disclose your information if required by law or in response to legal processes such as a court order or government investigation.
-Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of that transaction.
4. Data Security
We take data security seriously and implement a variety of security measures to protect your personal information. This includes encryption, firewalls, and secure servers. However, no online transmission of data is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how users interact with our site, improve functionality, and offer personalized content. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request Corrections to any inaccuracies in your personal data.
- Request Deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before sharing any personal information.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us by clicking below